We collect information you provide directly to us, including: • Personal information (name, email, phone number) • Business information • Login credentials • Communication preferences • Transaction data • Usage data and analytics

We use the collected information for: • Providing and improving our services • Processing your applications and transactions • Communicating with you regarding programs and updates • Sending important alerts, notifications, and confirmations • Performing analytics and optimizing our platform • Fulfilling legal and regulatory obligations

We may share your information with: • Government agencies and program implementation partners • Authorized service providers and technology partners • Legal authorities when required by law • Other users with your explicit consent • Business transferees in the event of a merger or restructuring We do not sell your personal data to third parties.

We implement industry-standard security practices, including: • Encryption of sensitive data • Regular security assessments and audits • Secure access controls and user authentication • Encrypted data storage and secure hosting • Routine backups and disaster recovery plans • Incident detection and response mechanisms

You have the right to: • Access the personal data we hold about you • Request correction of inaccurate or incomplete information • Request deletion of your data where applicable • Opt-out of non-essential communications • Request a copy of your data in a portable format • File a complaint regarding our privacy practices Please contact us to exercise these rights.

We use cookies and similar technologies to: • Maintain your login session • Remember your preferences and language • Analyze traffic and user interaction on our portal • Enhance performance and functionality You can manage cookie preferences in your browser settings.

Our services are not intended for children under the age of 13. We do not knowingly collect or maintain personal information from individuals under 13 years of age. If we become aware that we have collected data from a child under 13, we will take immediate steps to delete such information.

We may update this privacy policy periodically. Any changes will be reflected on this page along with the updated "Last Updated" date. Continued use of our services after such changes constitutes your acceptance of the revised policy.

If you have any questions about this Privacy Policy, please contact us at: • Email: jkedi.cbd@gmail.com, ahad-waseem@jk.gov.in • Phone: 01933-224402, +91-9419452858 • Address: JKEDI, Pampore Campus, Pulwama, Jammu & Kashmir, 192121, India